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Shipping & Returns 

Holiday Shipping Schedule

Shipping Method Last Day to Order for Dec 25th Delivery
Purolator Free Shipping December 3rd

Shipping methods available:

Shipping Method Shipping Fees
Standard Shipping* $7 (3-7 business days)


*Standard Shipping does not apply for certain remote locations in Canada. We will notify you if we cannot use our standard shipping method and offer an alternative option.

We are unable to ship to P.O. Boxes.

We are unable to fulfill orders outside of Canada at this time. Please use the flag drop-down menu at the top of the page to visit one of our International sites.

Online Return Policy (Free + Easy Returns)

Thank you for choosing The Original Muck Boot Company®! We are committed to 100% customer satisfaction. If for any reason you are not satisfied with your purchase, you may return it under the below conditions:

  • Returned items must be new, unworn or unused and returned within 30 days of the date the products were delivered.
  • Returned items must have all outer and inner packaging materials, products with original tags and labels with purchase in place.
  • Ensure each item to be returned is submitted in your Return Request.

This is our promise to you. Please be sure the product is in new condition with the original packing material, tags and labels in place.

EXTENDED HOLIDAY RETURN POLICY: Purchases made between November 1st and December 24th are eligible for return through January 31st 2023

Return requests can be processed online, Start a Return now.

Contact our Customer Care team for more information.

Additional Information

Shopping Our Site

Once you have confirmed your order, you will receive two e-mails:

  • Order Confirmation Email: The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online or to make a return or exchange at a later date.
  • Shipment Notification Email: The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the UPS tracking number for your purchase.

All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center. Your credit card statement may say *SP The Original Muck Boot Company® (*Safety Products).

Payments We Accept accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept cash, CODs, checks, money order, or bank gift cards.

The Name and Billing address you provide must match the Name and Billing address on record with your credit card company. Your credit card will be billed once the order has been processed and shipped from our distribution center. We do not accept foreign credit cards or cards issued outside of Canada. All credit cards must have a billing address within Canada.

Secure Safe Shopping

Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only The Original Muck Boot Company®.

Holiday Shipping Notice

Order by December 13th to receive your package by December 25th.